Please read these terms carefully before using mae33. By accessing or using our platform, you confirm that you have read, understood, and agreed to be bound by these terms.
These Terms and Conditions ("Terms", "Agreement") govern your access to and use of the mae33 online gaming platform, accessible at mae33.cam ("Platform", "Site", "Service"), operated by mae33 ("mae33", "we", "us", "our"). These Terms constitute a legally binding agreement between mae33 and you, the registered user ("User", "Player", "you").
By registering an account, accessing the Platform, or placing any bet or wager on mae33, you represent and warrant that you have read, understood, and agreed to these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account.
mae33 operates as an online casino and sports betting platform serving players in the Malaysian market and internationally. All games, transactions, and account activities are conducted in Malaysian Ringgit (MYR) by default. These Terms should be read alongside our Privacy Policy and Responsible Gambling Policy, which are incorporated by reference into this Agreement.
Important Notice: These Terms may be updated from time to time. Continued use of mae33 after any amendment constitutes acceptance of the revised Terms. We recommend bookmarking this page and reviewing it periodically.
For the purposes of these Terms, the following definitions apply:
To register and maintain an Account on mae33, you must meet all of the following eligibility criteria:
Age Verification: mae33 reserves the right to request proof of age at any time. If a User cannot demonstrate they are 21 or older, their Account will be suspended pending verification and any winnings accrued will be withheld pending review.
When registering an Account on mae33, you are required to provide accurate, current, and complete information. This includes, but is not limited to, your full legal name, date of birth, residential address, email address, and phone number.
You are responsible for maintaining the confidentiality of your login credentials (username and password). mae33 will not be liable for any losses resulting from unauthorised access to your Account due to your failure to adequately protect your login information.
KYC verification is required for all withdrawal requests. Acceptable documents include a valid Malaysian identity document (MyKad, Driver's License, or Passport), proof of residential address (utility bill or bank statement dated within three months), and a selfie photograph. Full KYC documentation requirements are detailed in our account verification guide.
By using the mae33 Platform, you agree to the following general conditions of use:
Platform Availability: mae33 reserves the right to suspend, modify, or discontinue any Game, feature, or service on the Platform at any time without prior notice. Scheduled maintenance will be communicated where reasonably practicable.
mae33 supports a range of Malaysian payment methods including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (Maybank, CIMB, Public Bank, Hong Leong), and cryptocurrency (BTC / USDT). All deposits and withdrawals are processed in Malaysian Ringgit (MYR) unless you opt to use a cryptocurrency method.
Third-Party Payments: Deposits or withdrawals made through accounts belonging to third parties are strictly prohibited. All payment methods used on mae33 must be registered in the same name as the Account holder. Violations will result in account suspension and potential forfeiture of funds pending investigation.
mae33 offers various promotional bonuses including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP tier rewards. All bonuses are subject to the following general conditions unless stated otherwise in the specific promotion's terms:
mae33 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already accepted a promotion will not be affected by withdrawal of that specific offer mid-campaign, subject to the remaining terms being honoured.
The following actions are strictly prohibited on the mae33 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balance and winnings, and referral to relevant authorities where applicable:
All content on the mae33 Platform — including but not limited to text, graphics, logos, game interfaces, software, audio, video, and design elements — is the property of mae33 or its licensed content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not constitute a transfer of ownership of any intellectual property rights. You may not sublicense, reproduce, distribute, modify, or create derivative works from any Platform content without prior written consent from mae33.
To the fullest extent permitted by applicable law, mae33 and its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the Platform, including but not limited to:
In all circumstances, mae33's maximum aggregate liability to any User for any claim arising under these Terms shall not exceed the total net deposits made by that User to their Account in the thirty (30) days immediately preceding the event giving rise to the claim.
Force Majeure: mae33 shall not be liable for any failure or delay in performing its obligations where such failure results from circumstances beyond its reasonable control, including natural disasters, government actions, telecommunications outages, or third-party service failures.
mae33 is committed to promoting responsible gambling practices. We acknowledge that a small number of players may experience difficulties managing their gambling behaviour, and we maintain a suite of tools to support those players.
For further information and access to our full responsible gambling tools, please visit our dedicated Responsible Gambling page.
Either party may terminate a User Account at any time. You may close your Account by contacting our support team via live chat. Closure requests will be processed within 5 business days. Any verified real-money balance (excluding non-withdrawable Bonus Funds) will be returned to your registered payment method following successful KYC verification and completion of any applicable wagering requirements.
mae33 reserves the right to suspend or permanently close any Account — and withhold associated balances pending investigation — in the following circumstances:
mae33 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered Users via email or in-platform notification at least 7 days prior to the amended Terms taking effect, where reasonably practicable.
If you do not agree with any amended Terms, you must cease using the Platform and notify mae33's support team of your intention to close your Account before the amendment date. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.
These Terms and any dispute or claim arising out of or in connection with them — including their subject matter, formation, or enforceability — shall be governed by and construed in accordance with the laws of the jurisdiction under which mae33 holds its applicable gaming licence. Nothing in this clause limits any statutory rights you may have under applicable local consumer protection legislation.
In the event of any dispute between a User and mae33, the parties agree to first attempt resolution through mae33's internal complaints process. Unresolved disputes may be referred to the relevant licensing authority or competent dispute resolution body as determined by the applicable regulatory framework.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the mae33 support team through the following channels:
Our team serves players across Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam — and will endeavour to respond to all formal enquiries within 2 business days.
Our Terms are written in plain, professional English — not buried in impenetrable legalese. Every rule is applied consistently and equally to all players across Malaysia and beyond.
All deposits and withdrawals are processed in Malaysian Ringgit with no hidden conversion fees. Supported methods include Touch 'n Go eWallet, DuitNow, FPX, and major Malaysian banks including Maybank and CIMB.
mae33 enforces a mandatory 21-and-above age requirement through KYC verification. Underage gambling is prohibited and any Account found to be registered by a minor will be immediately suspended.
Wagering requirements, expiry dates, and game contribution rates are clearly stated in every promotion. There are no hidden conditions — what you see in the offer is what applies to your Account.
mae33 operates under an international gaming licence framework, applies 256-bit SSL encryption across all transactions, and maintains anti-money laundering protocols consistent with international compliance standards.
Our English-speaking support team is available via live chat from 8AM to 2AM MYT, seven days a week. Formal complaints are acknowledged within 2 business days and escalated to our compliance team where required.
Now that you have reviewed our Terms and Conditions, you are well-prepared to enjoy a safe and fair gaming experience — built specifically for Malaysian players.
For players aged 21 and above only. Please gamble responsibly.